About this website
Privacy
This is about this website only.
The short version
This website is a brochure. You read it, and if you want to talk to us you email or call us. That is the whole thing.
- There is no form on this site. There is nothing to fill in, nothing to submit and no account to create.
- We count visits, not people. No cookies, nothing that identifies you, and no banner asking you to agree to anything. If you would rather not be counted at all, one click on this page turns it off.
- We run no advertising, no remarketing, no retargeting and no social pixels. Nothing on this site follows you anywhere else.
1. Who we are
This website is owned and operated by Cave Rock Guest House Limited (company number 460205), 16 Esplanade, Sumner, Christchurch. "We", "us" and "our" mean Cave Rock Guest House Limited. We are responsible for the information described here. You can reach us about anything in this policy at info@caverockguesthouse.co.nz.
This policy covers this website only.
We comply with the New Zealand Privacy Act 2020 and its information privacy principles. Nothing in this policy limits any right you have under that Act or any other law.
2. What this website collects
Nothing you type. There is no form on this site. No contact form, no newsletter signup, no booking, no live chat, no payments, no login and no comments. You cannot submit anything to us through this website, so we cannot collect anything that way.
Technical data needed to deliver the page. Like every website, ours cannot send you a page without knowing where to send it. Our hosting and security provider receives your IP address, the address of the page you asked for, your browser type and similar network information, purely to serve the site and to protect it from attack. We do not use it to build any picture of you. We mention it because a privacy policy that says "we collect nothing" while a server quietly handles your IP address would not be straight with you.
Anonymous visit statistics, unless you opt out. Section 3 explains exactly what is counted and how to stop it.
If you email or call us. That happens outside this website. You choose what to tell us, typically your name, your dates and how many of you are coming, and we use it to reply to you. We do not add you to a mailing list. We do not sell, rent or share your details with anybody for their own purposes, ever.
What we never collect through this website: payment details, identity documents, health information, or anything about your race, politics, religion, union membership, sexuality or biometrics. We do not buy information about you from anyone. We do not try to identify you across other websites, and we could not if we wanted to.
Information from someone else. If we ever collect information about you from someone other than you, we will tell you, as principle 3A of the Privacy Act requires, unless one of its exceptions applies.
3. How we count visits, and how to opt out
What we count. We count how many people visit, which pages they read, where they came from, roughly where in the world they are, what kind of device they use, and how many get in touch, meaning taps on our phone number or email address. We count visits, not people: nothing on this site gives you an identifier, follows you from one day to the next, or links your visit to anything else.
Plausible Analytics. Plausible Analytics is a privacy-focused analytics service run by Plausible Insights OÜ in Estonia, with its data stored in Germany. Our pages load its small script, which sends the address of the page, the address of the page you came from, and the clicks described above. It also measures how far down each page you scroll and how long the page is open, and counts clicks on links to other websites. Plausible's servers use your IP address and browser details to work out your approximate location and device, and to tell one visit from another on the same day, using a code that changes every day and cannot be traced back to you. It does not store your IP address or your browser details, and it sets no cookies.
Opting out. One click, here, at any time:
Your browser is set to send a privacy signal (Global Privacy Control), so this website is already not counting your visits. There is nothing to click.
The button stops Plausible Analytics counting you. The page reloads, and the page you were on sends one last note of how far down it you scrolled and how long it was open. After that, nothing is sent from your browser. To remember your choice, we store one marker in your browser, the same for everyone who opts out, which contains nothing about you. Click again to be counted again. If your browser is set to send a privacy signal (Global Privacy Control), we treat that as an opt-out automatically, and you do not need to click anything.
4. Everything this site stores on your device
| Name | Where it is kept | Set when | What it is for | How long |
|---|---|---|---|---|
caverock-opt-out | Browser storage, not a cookie | Only if you opt out | Remembers that you do not want to be counted | Until you opt back in or clear your browser's site data |
plausible_ignore | Browser storage, not a cookie | Only if you opt out | Tells Plausible not to count you | As above |
That is the complete list. If you never opt out, this site stores nothing on your device at all. There are no cookies, no advertising, no social pixels, no session recording and no embedded third parties.
What we deliberately don't run:
- No analytics product from our hosting provider.
- No font service. Our typefaces are served from this website, so loading a page doesn't tell a font service that you were here.
- No social pixels, no advertising tags, no session recording, no heatmaps, no chat widgets.
- Our map is a link, not an embedded map. Nothing from YouTube or Google loads on our pages; if you follow one of those links you are on Google's site and its privacy policy applies.
5. Who receives your information
| Who | What they get | Why |
|---|---|---|
| Our hosting and security provider | Your IP address, the page you asked for, your browser type and similar network information | To serve the site and protect it from attack |
| Plausible Insights OÜ | The page address, where you came from, the clicks, scroll and time described in section 3, and your IP address and browser details briefly, to work out location and device without storing them | To count visits anonymously |
| Our email provider | The emails you send us | To deliver and store our email |
Each of them provides its service to us and acts on our instructions. None of them is permitted to use your information for their own purposes.
We may also disclose information where the law requires it, for example a court order or a lawful request from a regulator, and if our business were ever sold or restructured. If we are ever compelled to hand something over, we will tell you unless the law prevents us.
Beyond that we do not disclose your personal information to anyone. We have never sold personal information and we will not.
6. Where your information is processed
Our hosting and security provider and our email provider operate global networks, so some of this information is processed outside New Zealand. Plausible stores its data in Germany, under the European Union's data protection law. These providers hold the information for us, to provide their service to us, and we remain responsible for it under the Privacy Act.
7. How long it is kept
| What | How long | Then |
|---|---|---|
| Plausible's statistics | While we use Plausible | Deleted with our account |
| Your opt-out marker, if you opt out | Until you opt back in or clear your browser's site data | It does not expire on its own |
| Our hosting and security provider's security and delivery logs | Their own retention periods, which are short | Deleted by that provider |
8. Your rights
We give everybody the full set of rights, wherever you live. We do not check whether you are entitled to them.
- See it. Ask for a copy of the personal information we hold about you.
- Correct it. If it's wrong, tell us and we'll fix it. If we disagree, we'll attach a note recording that you asked for the correction, as principle 7 of the Privacy Act provides.
- Delete it. Ask us to erase it. We will, unless the law requires us to keep it, and we will tell you if that is the case.
- Opt out. One click on this page, at any time. Click again to opt back in.
- Object, or ask us to restrict what we do with it.
- Take it with you. Ask for it in a portable format.
- Complain. To us first if you are willing, and to the Privacy Commissioner whenever you like.
We will never charge you for any of this.
To use any of these rights, email info@caverockguesthouse.co.nz and tell us what you want. We will ask for enough information to be confident you are who you say you are, and no more than that. We will give you our decision as soon as we reasonably can, and no later than 20 working days after we receive your request. If we need more time, as the Privacy Act allows in some cases, we will tell you why before that deadline.
There is no automated decision-making on this site. Nothing here profiles you, scores you or decides anything about you.
9. Complaints
Tell us first if you are comfortable doing that, at info@caverockguesthouse.co.nz. We would rather fix it than have it escalated, and we will take it seriously.
You do not have to come to us first. You can complain directly to the Office of the Privacy Commissioner at privacy.org.nz (opens in a new tab) or on 0800 803 909. If you are outside New Zealand, you can also complain to the data protection authority for your own country, such as the Office of the Australian Information Commissioner or the UK Information Commissioner's Office.
10. Keeping it safe
This site is served only over HTTPS. There is no database, no login and no visitor data stored on the site, because there is nothing to store.
Nobody can promise perfect security and we will not pretend otherwise. If a breach ever occurs that could cause you serious harm, we will notify you and the Office of the Privacy Commissioner as soon as practicable, as the Privacy Act requires.
11. Children
This site is for people looking for somewhere to stay in Sumner and is not directed at children. We do not knowingly collect information about anyone under 16. If you believe we have, email info@caverockguesthouse.co.nz and we will delete it.
12. Links to other websites
Where we link out, for example to our Facebook page and Google Maps, that site has its own privacy policy and we have no control over it. A link is not an endorsement of how they handle your data.
13. Changes to this policy
We may update this policy. When we do, we change the date at the bottom and the new version applies from the day we publish it. If we ever change it in a way that materially affects you, we will say what changed rather than quietly swapping the page.
14. Contact us
Cave Rock Guest House Limited
16 Esplanade, Sumner
Christchurch 8081
Email: info@caverockguesthouse.co.nz
Phone: 0274 360 212
Our terms of use cover the rules for using this website.
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